What are your modes of payment?

We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express) and bank transfers.

What is your cancellation Policy?

Cancellation & Refund Policy

• Day Tours: Cancellations made at least 24 hours before the scheduled departure are eligible for a full refund.
• Tours with Accommodation: A minimum of 72 hours’ notice is required to receive a full refund.
• Custom or Private Tours: Cancellation terms will be outlined and confirmed at the time of booking.
• Free Changes: We offer free booking modifications, giving you the flexibility to adjust your plans hassle-free.
• Third-Party Bookings (Viator, GetYourGuide, KLOOK, etc.): If you booked through a third-party agent, please cancel your reservation directly through them to process your refund.
• Late Cancellations or No-Shows: Bookings cancelled within 24 hours of departure or missed pick-ups are non-refundable. In such cases, we recommend reaching out to your travel insurance provider, as you may be eligible for reimbursement.

Where do Expedigo tours depart from?

Expedigo runs day tours to New Zealand’s top destinations from Auckland and Hamilton

Do you offer any one-way tours?

Yes we offer a number of one-way tour options if you do not wish to return to your departure point.

• Auckland to Rotorua
• Hamilton to Rotorua
• Auckland to Tauranga
• Auckland to Coromandel
• Auckland to Bay of Islands

Do you offer private New Zealand tours?

Yes, we offer private New Zealand tours for those who prefer a more customised tour experience.

Our private tours are perfect for families or small groups looking to create a personalised tour itinerary with your choice of activities.